After spending a year at different rehabilitation centers recovering from surgeries, Don would always notice the same thing.

Near the doors of the centers there were folks in wheelchairs waiting and waiting for their hired van to take them home. Sometimes, as he was leaving his appointments, he would see the same people still waiting from when he arrived.

What a waste of precious time he thought. And why are they waiting on the van and not the other way around?

It was with these thoughts and others that Don decided to start Clarkson Transport to offer a more personable alternative.